Quick Answer: Hospitality outsourcing means handing selected guest contact and back-office work, such as reservations
Quick Answer: Global business services (GBS) is a way of running support work as one
Quick Answer: Afrishore BPO President and Founder Sean Effune joined CNBC Africa’s Closing Bell on
Quick Answer: South African contact centres answer inbound calls in a mean 27 seconds, versus
Quick Answer: A systematic review of 106 studies and 370 effect sizes from MIT Sloan
Afrishore BPO is ranked #3 in Outsource Accelerator’s Top 40 BPO Companies in South Africa
Quick Answer: A well-structured BPO contract combines a master services agreement, a detailed statement of
Business Process Outsourcing gets most of the attention, but it isn’t the whole picture. If
Ethiopia has started showing up in outsourcing conversations as an emerging, ultra-low-cost BPO destination —
Quick Answer: Companies that outsource customer service evaluate partners on cost fit, quality certifications and
This is what English South African accents sound like!
We can provide excellent call centre and business services with our clear and understandable accents.
South Africa gives international BPO buyers a strong delivery base: English-fluent service talent, practical timezone coverage for the UK, Europe, and US mornings, mature telecoms infrastructure, and a growing impact-sourcing ecosystem. Afrishore turns that market advantage into controlled delivery through secure in-office operations, compliance governance, Academy-led training, and single-client teams managed from our Johannesburg facility.
