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Stay Updated: Insights, News & Strategies for Outsourcing
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News & Insights
Stay informed with the latest BPO trends, industry updates, and expert insights shaping the future of outsourcing.
Business Strategy
Explore strategies, case studies, and expert advice on how outsourcing can boost business efficiency and growth.
Updates & PR
Get the latest Afrishore updates, press releases, and company achievements in one place.
Events & Webinars
Stay up to date with upcoming events, industry conferences, and expert-led webinars.
Recent Posts
Hospitality Outsourcing: A 2026 Guide for Hotels and Resorts
Quick Answer: Hospitality outsourcing means handing selected guest contact and back-office work, such as reservations overflow, overnight phone cover, guest messaging and reconciliations, to a specialist team that works in your hotel’s name. It works best as a hybrid: the outsourced team captures demand and handles routine requests, while your property keeps the welcome, service […]
After-Hours IT Support: A 2026 Guide for IT Leaders and MSPs
Quick Answer: After-hours IT support is help desk and incident cover for nights, weekends and public holidays, when your own IT team is off. Most mid-market companies and MSPs get it through a layered model: automation for simple fixes, an outsourced or white-label desk for first-line cover and triage, and a small senior on-call rota […]
Sean Effune on the Outsource Accelerator Podcast: South Africa, AI and the Road to 10,000 Jobs
Quick Answer: Afrishore BPO President and Founder Sean Effune joined Derek Gallimore, founder and CEO of Outsource Accelerator, on the Outsource Accelerator Podcast in October 2026. They discussed how Afrishore grew its US and UK client base, why South Africa suits voice work, the company’s aim of 10,000 jobs in South Africa, and a grounded […]
