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About Us

Outsourced Business Solutions

Afrishore is one of the leading staffing solutions in South Africa with a core focus on servicing markets across US, UK and Australia.

Our service offerings that we specialise in and provide to global organisations include sales, customer service, lead warming, retentions, IT support and Debt collection.

Diamond Support

Afrishore's customer service is top-notch, and its employees are always willing to go the extra mile to ensure that each customer is satisfied.

Cost Effective

Outsourcing can help to reduce overall costs by taking advantage of economies of scale and access to a larger pool of skilled workers.

Growth

Outsourcing can be a great way for a company to grow. It can allow a company to tap into new markets and new talent pools and improve efficiency.

01.

Skilled Agents

Skilled agents are important for businesses because they provide an extra level of customer service and support

02.

Quality assurance management

By having a quality assurance system in place, businesses can identify & correct problems before they cause dissatisfaction.

03.

Health & Safety

Effective health and safety programs can reduce the incidence of injuries and illnesses, and improve employee morale and productivity.

04.

IT & Connectivity

Afrishore has invested heavily in this area, and it shows in the quality of the service. Businesses can connect and collaborate with each other seamlessly

05.

World class infrastructure and shared services.

Afrishore's comprehensive suite of shared services – including BPO, marketing, finance, human resources, and information technology – provides Afrishore with a competitive edge, enabling the company to focus on its core competencies of customer support, business solutions, and innovations.

Our Core Sectors

We embrace a performance focused culture, enhancing our client's brand and retaining your customer's loyalty

Banking & Finance
Insurance
Retail
Medical
Energy
Debt Collection
Credit Repair
Telecoms

South African Accents

This is what English South African accents sound like!

We can provide excellent call centre and business services with our clear and understandable accents.

South Africa flag is depicted in liquid watercolor style isolated on white background

Why Afrishore

Why South Africa new

South Africa has emerged as a reliable and dependable service delivery location which offers resiliency for companies to relocate operations to. The Global Service market has grown 25% annually over the past 3 years.

With its unique value proposition underpinned by strong governmental support, technological readiness, first world infrastructure and skilled talent South Africa offers many reasons to consider utilizing its diverse and highly capable workforce as a pillar to support your business.

Furthermore South Africa also subscribes to IMPACT SOURCING which embraces the concept of inclusive hiring.