Your one stop solution for Customer Support Outsourcing in South Africa
20
YEARS OF EXPERIENCE
Afrishore BPO is a boutique, compliance-certified business process outsourcing provider.
We specialize in premium customer support and complex back-office operations for heavily regulated industries across the US, UK, and Australia.
Unlike massive, bureaucratic call centers, our owner-managed model is fundamentally different. We deliver dedicated, HIPAA-compliant and PCI-certified teams.
To ensure absolute data security and zero downtime, our agents operate exclusively from strictly secure, 24/7 in-office environments.
Outsource to South Africa
With headquarters in Dallas and London, and operational centers in Johannesburg and Cape Town, we provide enterprise-grade insurance processing, ARM, and bespoke CX services.
South Africa has rapidly emerged as the premier BPO alternative to the Philippines by offering:
A highly proficient, neutral-accented English workforce.
Deep cultural alignment with Western consumer markets.
Elite talent executing complex, empathetic customer interactions.
We help organizations reliably reduce operational costs by 40-60%, while simultaneously elevating their customer satisfaction and rigorous compliance standards.
Outsourcing solutions - tailored to your needs
BPO – Call and Contact Center
We are one of the leading business process outsourcing agencies in South Africa
Accounting
From Bookkeeping Services & Monthly Accounting, to HR and payroll
Marketing
In-house marketing services and a technology platform to source the best talent
IT Infrastructure
With over two decades of experience in building and operating networks from small business to corporate WANs and national ISPs.
Accounts Receivable Management
Best in industry collections and recoveries solutions resulting in us being one of the leaders in South Africa.
Inbound and Outbound
Specializing in Customer Service, Customer Support, and all ancillary services to enhance your customer experience.
Global Offices
Toronto
Offices in Toronto, Canada
United States
Offices in Dallas, USA
Belize
Offices in Belize
South Africa
South Africa has emerged as a reliable and dependable service delivery location which offers resiliency for companies to relocate operations to.
UK
Visit our London Office to find a South Africa outsourcing solution
Australia
Offices in Australia to cater for our Australian clients
World Class Processes
Our processes have been refined and perfected over time, and as a result, are able to produce superior results. We have been able to adapt to changing conditions and are able to meet the ever-changing needs of customers.
Evaluate scope of work
Finalize deliverables
Assign Resources
Implement project
Our Trusted Clients
We are proud to offer outsourcing solutions to businesses in the UK, USA and Australia, and we are grateful for the opportunity to serve such a diverse and talented customer base.
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Words from Satisfied Customers
"We are so grateful to our customers for their kind words. We really appreciate your feedback and are committed to providing the best possible experience for our customers. Thank you for your support!"
