
Call Centre Outsourcing Pricing in South Africa: Agent Rates, Channel Costs, and How to Read a Quote
You’ve received three proposals. One quotes $12 per agent per hour. Another charges $2,100 per

You’ve received three proposals. One quotes $12 per agent per hour. Another charges $2,100 per
South Africa gives international BPO buyers a strong delivery base: English-fluent service talent, practical timezone coverage for the UK, Europe, and US mornings, mature telecoms infrastructure, and a growing impact-sourcing ecosystem. Afrishore turns that market advantage into controlled delivery through secure in-office operations, compliance governance, Academy-led training, and single-client teams managed from our Johannesburg facility.